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•What products do you offer?
•What paper stock do you print on
What equipment is used to print my postcard?
Can I request custom (spot) inks?
Do you offer any design services?
What bindery services do you offer?
Do you print in full color on the backside?

SIZES AND TEMPLATES
•What postcard sizes are offered by "CopiesAndPrint.com"?
•When preparing press-ready digital files, what size should I build my cards to?
•What if my cards don't bleed?

WHAT'S INCLUDED WITH THE ORDER PRICE?

MATERIALS PREPARATION

SHIPPING and PRODUCTION TURNAROUND TIMES
•Which postal carrier do you use for shipping my postcards?
•What are your production turnaround times?
•How do I insure a fast turnaround time?
•Are you a source of mailing lists?
•Can you personalize my mailers and do you do Variable Printing?

ACCOUNT AND PAYMENTS
•What are my final costs?
•What are my final costs?
•Do you accept Purchase Orders?
•Can You Bill Me?
•Is my information secure?

REPRINTS
•Can I order a reprint of a previous job?
•What are your reprint prices?
•What if I have changes to the front side or backside?
•How can I order a reprint?

SENDING FILES
•Should I compress my digital files prior to uploading them? Why? How??
•I don't know how to submit a digital file, what other options do I have??

POSTAGE TYPES
•What is the difference between First Class and Bulk rate mailing?
•Can you mail my Standard size postcards at Bulk rate?
•I may want to mail out some of my leftover cards. Can I simply put them in the mailbox if they already have your "Postage PAID" indicia on them?

ABOUT "CopiesAndPrint.com"
•Who we support
•Why we do what we do?
•What makes us different?

Privacy Policy

We offer Postcards (5.5"x8.5") and folded Invitations (5"X7").

What paper stock do you print on? Our standard paper is 10 point coated two sides.

What equipment is used to print my postcard?We use the Xerox 2045 digital print press.

Can I request custom (spot) inks? No. We print using the 4-color process, meaning that all of our products are printed with Cyan, Magenta, Yellow, and Black inks. We do not use any inks other than CMYK.

Do you offer any design services? Yes, we do offer design services. Please contact our Sales staff for details: 800.517.5563

What bindery services do you offer? We have the following Bindery capabilities:
•Custom Trim - We can trim down one size to another. We can also trim out a maximum of 2 pieces from any product. They must be equal in size. Please contact customer service for more information 800.517.5563
•Scoring Only
•Fold and Score
•Perforation (Up to 2 perforations, and they can be cross-directional, but must run entire length of card. Also we can do one score and one perforation combo)

Do you print in full color on the backside? Yes, we have the capabilities of printing full color on the backside, which is our standard printing option.

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SIZES AND TEMPLATES

What postcard sizes are offered by "CopiesAndPrint.com"? We offer postcard sizes:
• Standard (8.5" x 5.5")

When preparing press-ready digital files, what size should I build my cards to? Please build your digital files at the required 1/8" bleed size of 8.75"X5.75" inches. This allows images and borders to "bleed" off the page when we trim the cards down.

What if my cards don't bleed? Whether your cards contain colors that will bleed off of the trimmed edge or not, we require ALL files to be built to the full bleed dimension specified. Our process is set up to trim to the exact standards for our products. Files not built correctly may delay your order and incur additional costs.

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WHAT'S INCLUDED WITH THE ORDER PRICE?

If we are building your card for you, the base price includes the following:Front side image completed with appropriate wording, logos etc. Backside typesetting, logo placements, and quality checks of print and digital files. In addition, will e-mail you a PDF and we require an e-mail approval from you prior to printing. There are no other hidden or other charges to build your product. If you decide to change the look and the feel of your postcard, add a new slogan or a "Customer Offer", our charges will be an additional $85.00/hour. The quantity of product you print will determine your print pricing.

If you are building your card yourself (Press Ready), the base price is $40.00 which includes production of your supplied, press ready digital files. You can put as many images, logos etc. that you want on the card. Please insure it is built to our full bleed specifications.

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MATERIALS PREPARATION

U.S. Postal RegulationsThe Post Office requires all mailing postcards to meet certain standards. If these standards are not met, than cards may not be mailed out.

RGB ColorWe require RGB conversions to CMYK prior to printing — the color conversion may not be the color you are expecting.

Design LimitationsDigital files must be built at the correct bleed size. This is one of the most common errors.
•Standard (5.5" x 8.5") Please note that we trim our Standard Postcards to 5.5"" x 8.5" inches. Please build your digital files at bleed size of 5.75" x 8.75" inches. This allows images and borders to "bleed" off the page when we trim the cards down. Also please insure that there is sufficient space between the trim line and your text.

•Invitations (5" x 7") Please note that we trim our Invitations to 5" x 7" inches. Please build your digital files at bleed size of 5.25" x 7.25" inches. This allows images and borders to "bleed" off the page when we trim the cards down. Also please insure that there is sufficient space between the trim line and your text.

•Art Close to TrimThis is an overlooked hazard of designers that do not actually cut and print a postcard. Text, borders or images that are not meant to go to the edge of your card should be at least 1/4 " from the bleed edge of your layout. Understand that images that are close to the cut areas may appear uneven and those over the trim area will be cutoff.

• LOW RESOLUTION IMAGESImages that are less than 300DPI will produce poorly on our presses. Therefore it is vital to get the right resolution on your images.

•MISSING FONTS and GRAPHICSYou must supply all the fonts and graphic images. Failure to do so will require you to resubmit your files.

•FILE TYPESWe will accept Photoshop, Illustrator, InDesign files. If your application is not listed, let us design your Postcard. A Press Quality PDF file is required.

•FONT SELECTION
Please use the Special Instructions box on your order form to let the graphic designer know exact Font Size, Bold, Italic, Type, etc. The more specific you are, the better we are able to perform to your expectations.

 

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SHIPPING and PRODUCTION TURNAROUND TIMES

Which postal carrier do you use for shipping my postcards?We use USPS Priority Mail to ship our orders. This will get your order within 3 days plus / minus within Continental US.

What are your production turnaround times?5 business days after receipt of all materials from you.

How do I insure a fast turnaround time?
•Send all your materials to us, before noon. Your countdown starts when we receive ALL the materials.
• When we call or email requesting an approval, don't procrastinate.
• Call us if you desire a shipping upgrade. We use UPS, so be sure to let us know if it is an overnight shipment, two-day air etc. You will be charged a handling fee of $2.50 per thousand cards.

Are you a source of mailing lists?
Yes, we have access to consumer as well as business lists. We can also use your "Select" criteria to specifically narrow down the lists for "Personalized Targeted Marketing"
Can you personalize my mailers and do you do Variable Printing? Yes. We are a digital printing organization specifically specializing in "Variable Printing". Personalizing the front and the back of your mail piece will increase the effectiveness of your mailing.

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ACCOUNT AND PAYMENTS

What are my final costs?
We want to avoid "surprises". There are two main fees:

A design setup fee to add your individualized content to our designs
Otherwise "CopiesAndPrint.com" per-piece fees are comprehensive: mailing, postage, and printing.

Besides the per-piece and setup fees there are can be production issues such as resubmissions, upgrades, and list processing either submitted by you or recommended by us that can add to the final fee. We will do our best to keep you abreast of any additional fees before we proceed. In addition, you will see a detailed invoice listing all charges when you see your Print Approval Form and a final Print Invoice with the delivery/mailing of your cards.

When will my credit card get charged?Your credit card will be charged once we receive final approval of your e-mailed PDF proof.

Do you accept Purchase Orders?We predominantly do not accept Purchase Orders. Please contact Customer Service for exceptions (800.517.5563)

Can You Bill Me?No. "CopiesAndPrint.com"/The Other Office requires full payment prior to order completion. We accept check, money order, Visa, Discover, Master Card or American Express.

Is my information secure?Yes. We keep all of your information secure.

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REPRINTS

Can I order a reprint of a previous job?We hold and store your files up to 2 years from the time you placed your original order. If you need to reprint a job older than 2 years, you may have to submit new files and materials.

What are your reprint prices?For reprint orders without any changes, the pricing is the same as our Print Pricing Schedule.

What if I have changes to the front side or backside?Our one time fee of $85.00/ hour will apply.

How can I order a reprint?You may call us with your previous job number and tell us how many copies you need along with your payment information. You can also mail the card back to us with your reprint request (pls. include job number) along with a check, or call in with a credit card number.

SENDING FILES:If you are supplying photos, a logo or other images these guidelines may apply.

Should I compress my digital files prior to uploading them? Why? How?Yes. Whenever you send files they can become damaged as your data bounces around the globe. To protect your files from data corruption, you should compress them using WinZip (PC).

I don't know how to submit a digital file, what other options do I have?You should consider having us typeset your layout for you according to your detailed instructions, or burn it on a CD and mail it to us. Our address is 1119 South Mission Road #366, Fallbrook, CA, 92028.

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POSTAGE TYPES

What is the difference between First Class and Bulk rate mailing?First-Class Mail is your best choice for time-sensitive mail. It is generally delivered in 3-5 days nationally and 1-3 days in California and the Southwest. There is a First Class minimum of 500 pieces. U.S. Bulk rate, also known as Standard Mail, offers lower postage rates but with a longer delivery time. You can expect delivery in 10-14 days nationally and 4-6 days in California and the Southwest U.S. There is a minimum of 200 pieces for Standard Mail. Additionally, First Class delivery is consistent throughout the year while Bulk rate can take considerably longer at peak mailing periods such as the holidays.

Can you mail my Standard size postcards at Bulk rate?Yes, but it is rarely cost-effective to do so and may actually cost more than mailing this size card at the First Class postcard rate. Bulk rate only offers discounts from the higher letter rate and does not offer lower postage for Postcard size pieces.

I may want to mail out some of my leftover cards. Can I simply put them in the mailbox if they already have your "Postage PAID" indicia on them?If you want to mail your leftover cards, you will need to place a postage stamp or meter imprint on each piece.

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ABOUT "CopiesAndPrint.com"

Who we support: We have designed our business to support small to mid-size businesses, dental, optometric, real estate, dermatology, churches and other businesses. These small businesses typically do not have internal marketing departments or print services to support them. In addition, if one of our creative designs doesn't work for you, simply call and tell us what you want, and we will design it for you.

Why we do what we do? Most small business's fail when they do not focus on their core competencies. We want you to focus on yours... and we will focus on ours. Because that is the "CopiesAndPrint.com" philosophy, we have driven our quality to the highest standards possible, while keeping costs down.

What makes us different?Our process is set up to support businesses that order in ranges of 500 to 100,000 plus postcards, etc. In other words, if you are a customer trying to get the word out about your business, we can design, print and mail your postcard. We also understand that "Personalization" makes people feel special. Our Greeting Cards and Personalized Postcards are designed to illicit a "WOW!" from the customer and is a marketing tool for our clients. All our products focus on making you "stand out" and the recipient feel that the product was designed just for them.

How to Order: Call us 800.517.5563. We will confirm receipt of your order within one business day by phone or e-mail. Please be sure to include a phone number and a contact person with your order.

Method of Payment: We accept check, money order, Visa, Discover, Master Card or American Express

Taxes: A 7.75% Sales Tax will be charged on all orders (California Only)

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Privacy Policy

Your credit card information is always safe and your privacy is respected. We protect your visit to our website by:
•Hosting our site on secure servers
•Allowing you to opt out of any marketing efforts.
We only collect information so we can best meet your needs and notify you of offers that we believe will meet your needs.